Frequently Asked Questions

1. Download the app from your device's app store 2. Download the desktop application 3. Connect both devices to the same Wi-Fi 4. Scan the QR code or enter your computer's IP address 5. Start controlling your computer!

Yes, Remote Mouse offers a free version with basic features. A Pro version is available with additional features like file transfer and multiple device support.

Remote Mouse supports Android (6.0+), iOS (13.0+), Windows (7+), and macOS (10.12+).

Please verify: 1. Desktop app is running 2. Firewall is not blocking the connection 3. Both devices are on the same Wi-Fi 4. Enter your computer's IP address manually if auto-discovery fails

This can be due to Wi-Fi signal strength. Try moving closer to the router or switching to a less crowded Wi-Fi channel.

Yes, you can use Bluetooth (some models) or connect over cellular data if you set up port forwarding on your router.

Yes, Remote Mouse uses encryption for all data transmission and operates locally on your network for privacy.